To use the event farm mobile check-in app, go to the app store on your iphone or ipad and search for “event farm”. Select either the iphone or ipad app and download it to your device. Launch the app and use your regular email address and event farm password to log in, the same as you would on the browser.
You may select whether or not you’d like the app to keep you logged in, then click the “Log In” button.
Select the appropriate event. If your event has under 3,000 people on the guest list (note that this may include unconfirmed guests) you may press “Settings” and turn Local Search to “on”, which will download the list to the Ipad to display it. This will make the search faster. You may also choose to have the local search refresh the guest list each time you check someone in, though this can slow down the process a bit, depending on the speed of your internet connection because each time it refreshes it will update any other check-ins or other modifications to the guest list.
If your event has over 3,000 people the app will default to “network search” meaning it will send a specific request to search the guest list on the server each time you search. The speed of this search depends on your internet connection.
You may choose to filter the results that the app will display by clicking on the “Filters” button at the bottom of the screen. You can filter by any available ticket types and/or by status (confirmed, unconfirmed, assigned, etc). The app will only display guest list entries of the ticket statuses and type(s) that have been selected (meaning they show a GREEN check mark).
TO SEARCH: Press in the “search guest” field and begin typing the guest’s name. You may only need to type 3-4 letters of the guest’s name before the name will display on the screen. Press in the box to the left of the name to check the guest in, you may press the check mark again to un-check them in if necessary.
If the guest has arrived without all the members of their party you may press on the number of tickets to the right of their name and reduce it to the number you want to check in now. Then, when you press the box to the left of their name to check them in you will automatically be offered the option of leaving behind the remaining number of tickets in someone else’s name. Do so if necessary.
Press the “X” at the right of the search field to clear the previous search and begin searching for the next guest name.
NOTE: To add a guest name to the list click “Add Guest” at the bottom of the screen and fill out all necessary information, then click the “Add Guest to List” button.
NOTE: You may edit an existing guest list entry at any time by pressing the “Edit” button to the right of that entry. This will allow you to edit the guest’s information, ticket numbers or type, or add check in notes or an arrival alert.
NOTE: You may view the up to the minute check in numbers at any time by pressing the “Analytics” button at the bottom of the screen at any time.